Shipping Cost & Timing

Shipping Times

Once you have approved your artwork proof, your order will be fulfilled within 3 business days, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:

USA: 5-8 business days

Australia: 5-8 business days

Canada: 7-10 business days

UK: 3-5 business days

NZ: 7-10 business days

An additional customs and tax fee may occur on some international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

Shipping Cost

We offer FREE shipping on all orders over $100+ USD. For orders under this amount, we charge the following shipping fees based on your location (prices in local currency):

USA: $15 under $100

Australia: $25 under $150

Canada: $20 under $150

United Kingdom: £10 under £100

New Zealand: $25 under $150

 

Please note:

Our 'Skip the Queue' product add-on speeds up your artwork creation and moves your order to the front of the queue for our artists to begin working on. It does not increase the courier's speed or shipping time.

Please understand that if your order requires a new photo, this will increase the artwork production time.

Any Questions? Check out our FAQ page here. If you can't find an answer, our customer service team is here to help at support@shuttermemories.com